Developing the electronic administration system and maintaining the current systems (the administrative and financial affairs system, the inventory systems, the control system, the halls booking system, etc.) have important and vital roles in the context of the Organization's work. Development, updating and modification allow the system to meet the Organization's changing and renewed needs; the Organization can respond effectively to changes in the external and internal environment by improving processes and developing new tools and features. Development can also improve the performance of the electronic systems in terms of response speed and process efficiency, which contributes to improving the user experience and increasing productivity. These systems are considered a means of improving communication and cooperation within the Organization by providing tools and technologies that facilitate the sharing of information and data among the departments through leveraging technological development such as artificial intelligence, machine learning and blockchain.
For the continuity of working with these systems, a maintenance process must be available in order to ensure sustainability and continuity of working with them inside and outside the Organization and to ensure their credibility and reliability by preserving the integrity and security of the stored data and information and identifying and fixing the errors and problems that arise during the operation of the system, which prevents the interruption of operations.